Resources for Asylum Seeker and Refugee Women in italy
*Refer to Glossary of Terms
There is a large discrepancy between the numbers of women applying for asylum in Italy as compared to men. These numbers do not reflect the numbers of women arriving, or embarking from their home countries-only those that registered upon arrival and applied for asylum. That being said, during the journey as a female refugee, a woman is at higher risk for sexual violence, trafficking, and abuse than men.
The information we provide here is specific to women migrants, with guidance about arrival safety and recommendations on organizations and resources that help women (regardless of their legal status).
If you have not been granted refugee status or a residency permit, you may still access the resources provided here and get the help you need and deserve. To ensure your safety, we have made contact with all resources featured here. You will not be at risk of being arrested or deported under any circumstances when you seek help from the organizations listed here.
The information below includes:
Where to Start
Resources for Victims of Violence and Trafficking
Health Resources for Women, including Prenatal Care
1. Where to Start
If you have made the journey to Italy, you may likely need some assistance in aspects of your day-to-day life. This may include assistance in finding a place to stay, finding a job, getting medical services, or simply finding a safe environment where you can interact with and have a nice time with other people.
In other, more serious cases, you may have experienced or still are experiencing violence, trafficking, or abuse and need urgent help pulling away from your situation. Whatever your situation, you can find useful contacts here.
If you are a victim of domestic violence, you are entitled by law to a residency permit to allow you to escape from violence. Domestic violence is defined as one or several acts of physical, sexual, psychological or economic violence occurring within the family or between related persons (emotional relationship or marriage bond), regardless of whether the abuser shares or has shared the same residence with the victim. This applies to current as well as past acts. Please refer to our section on legal help for more information on where to get complementary help in legal matters (Nosapo.com/italy-legal-aid).
2. Women-only Shelters
If you are experiencing violence, are at risk of violence, or you don’t feel safe in your current accommodation, you may seek shelter in a women-only center. Below we have listed locations for temporary accommodation. Many of these resources also provide legal and psychological support, and some also offer services ranging from job search assistance to cultural mediation and assistance to find housing.
Click below to view + download organizations where you can find such help:
Browse this map to find women-only shelters all across Italy.*Please note that Nosapo has not vetted all women-only shelters on this website (http://comecitrovi.women.it/index.php?route=centri/italia).
3. Resources for Victims of Violence and Trafficking
If you have been, or still are, a victim of violence, there are two national phone lines to help you. Dial:
1522: Anti-violence and stalking number (multilingual, operating 24/7)
The public utility number 1522 is active 24 hours a day, everyday of the year and is accessible from the entire national territory for free, both from landline and mobile. The reception is available in Italian, English, French, Spanish and Arabic languages. Telephone service operators provide useful information and guidance to public and private social-health services present on national territory as a first response to the needs of victims of gender-based violence and stalking. Cases of violence that are of an emergency character are welcomed with a specific technical-operational procedure shared with the Police/Carabinieri. (See https://www.1522.eu/?lang=en for more information)
800-290290: Number against human trafficking/forced prostitution
The toll-free number is anonymous and available 24 hours a day, 7 days a week, every day of the year. If you are a victim of trafficking in human beings or want to report a crime in relation to trafficking in human beings you may use this number. The operators are linguistic-cultural mediators and will be able to advise you about the help opportunities offered by the Italian protection system starting from the acknowledgment of individual rights and the domestic legislation about immigration, human trafficking and exploitation; or to direct you to the competent authority. The following languages are covered: English, Spanish, Albanian, Romanian, Russian, Moldovan, Ukrainian, Nigerian, Chinese, Polish, Portuguese and Arabic. (See http://www.osservatoriointerventitratta.it/servizio/il-numero-verde-800-290-290?lang=en for more information)
If you are a victim of violence and/or trafficking, these organizations can help:
Donne di Benin City - Palermo, Sicily
Donne di Benin City is an organization run by and for women victims of trafficking. Their women’s drop-in center is a safe space for women to get support and advice on a range of issues, and to share skills and experience. The services offered are: support with individual needs and problems, advice and assistance with hospital check-ups and appointments for residency permits and passports, help with legal appointments/problems with documents, clothes distribution.
Telephone: +39 3512272697
Drop-in Center, Montevergini
Address: Via Montevergini, 20 - Palermo
Every Thursday morning from 9.00 to 13.00
Drop-in Center, Astalli
Address: Piazza Quaranta Martiri al Casalotti, 10-12 - Palermo
Every Saturday morning from 9.00 to 12.30
4. Health Resources for Women, including Prenatal Care
If you are pregnant, you cannot be deported and you are entitled to a residence permit. This right is granted as soon as the pregnancy is confirmed (with a medical certificate) and is valid for the entire pregnancy and six months after the birth of the child. You are advised to make this request immediately, as with a residence permit you are entitled to be registered with the national health service (SSN) and with a pediatrician.
If you are married and live with your husband, your husband is also entitled to a residence permit, even if he did not enter Italy and does not legally reside in Italy. Once you have been registered with the national health service, you can contact your general practitioner for medical care. If you do not have one, you may go to the closest ‘consultorio’ (specialist maternity health care centre) where you can receive primary health care before and after the birth. If you do not have any documents, you can still visit a ‘consultorio’ and receive all information you need.
Below is a list of organizations where you can find prenatal care, delivery and postnatal care:
Vita di Donna Onlus per la Salute delle Donne, Rome
This association provides free advice via phone call or email for any woman's health problem. In collaboration with a nearby clinic, Vita di Donna also has access to an operating and a delivery room.
Address: Casa Internazionale Delle Donne - Via della Lungara, 19 - 00165 Roma RM
Telephone: 333 9856046
Hours: Free telephone gynecological consultation are Monday to Friday 9-19:00. Free obstetrical and gynecological visits by appointment: Monday 17-19:00; Tuesday 15-19:00; Thursday 9-13:00; Friday 15-19:00
Cooperativa Crinali, Milan
The Crinali Cooperativa is an organization coordinating medical, psychological, social and educational services with a specific focus on migrant mothers. It offers mediation services and psychological support.
In collaboration with the hospitals San Paolo and San Carlo Borromeo hospitals, the organization offers maternal and child services for immigrant families and pregnant women. The team is made of gynecologists, pediatricians, midwives, social workers, psychologists and linguistic mediators. Emergencies are performed immediately; in other cases, another appointment is fixed.
Address: Cooperative Crinali: Corso di Porta Nuova 32, 20121 Milano
Telephone: +39 02 62 69 09 32
Azienda Ospedaliera S. Paolo
Via A. Di Rudinì, 8 - 20142 MILANO
Tuesday and Friday 9am-12.30am
Azienda Ospedaliera S. Carlo Borromeo
Via Pio II, 3, 20153 - Milano MI
Monday and Thursday 9-12.30
Lorena Casa delle donne contro la violenza, Casal di Principe
The Lorena House for women against violence is a shelter for victims of abuse who are looking for a peaceful, open and motivating environment. It proposes services such as temporary accommodation for women and mothers with children, legal and psychological assistance, individual support, job guidance and specific pregnancy support.
Address: Via Benevento 26 - 81033 Casal di Principe.
Telephone: 081 89 21 806
If you are involved in sex work, you can access free & safe information on healthcare services in:
Via Domitiana, 288 - 81030 Castel Volturno (CE)
Tel: +39 342 0999790
Monday to Friday, 9.00-18.00